While there are many aspects of a store that can annoy customers, some annoyances are less noticeable than others. Let’s take a look at some of the most annoying aspects of a checkout line. Hopefully, you’ll find at least one annoyance you share with other shoppers. Let’s face it, no one enjoys waiting in line to pay for something. But you may be surprised by how much frustration can occur when it happens.
When in line, customers should not stand in the way of other shoppers. Don’t make it more difficult for others by taking up valuable space. This also includes having long fingernails or fake ones that impede the checkout process. While this may not be an issue at every store, managers should implement guidelines about how long fingernails are allowed. Additionally, employees should look professional and appropriate for the job they do. If they look like they’re stealing, it’s even worse for the store’s brand image.
Another annoying behavior is leaving the toilet seat up. We all want to be heard and this is why we don’t want to talk to someone who’s looking at their phone while they’re speaking. Not taking responsibility for a situation is not only irritating, it’s downright disrespectful. The same goes for leaving food smelly, a common pet peeve of women. Women have been complaining about this issue since ancient times and rarely get a response.
